From Voice of the Customer UGC collection to Social Commerce UGC distribution, Skeepers brings together 6 solutions: Avis Vérifiés, Feedback Management, Customer Data Activation, Influence Marketing, Live Shopping, UGC Videos Consommateurs.
UGC, or User Generated Content, is the heart of the solution. SkeepersThis is where brands can strategically leverage their customers' creative contributions to strengthen engagement, increase brand awareness and boost consumer confidence.
Gather authentic, verified reviews to regain control of your brand's reputation, creating greater transparency and reassurance for consumers.
Live broadcasting is the preferred means of communication for the new generation of buyers. Design captivating video events to showcase your products and establish dynamic interaction with consumers.
Engage a vast community of micro and nano influencers easily and at considerable scale thanks to simplified collaboration.
Use the Feedback Management solution to capture the voice of the customer at every stage of the customer journey, turning every interaction into an opportunity for business improvement.
Collect, produce and distribute consumer videos on a large scale.
Deliver personalized, relevant content to the right consumers, via the right channel, at the optimal time of purchase, thanks to artificial intelligence.
User-generated content offers your audience, your community and your prospects the opportunity to discover your brand through the experience of a real customer, thus reinforcing your credibility.
By shifting content creation to micro- and nano-influencers, marketing teams save time, and money, as the budget is invested on other expenses.
User-generated content serves as social testimonials to influence consumers and build trust when making purchasing choices. According to a survey by Cloudinary (2020), 70 % of Generation Z and 78 % of millennials consider reviews to be beneficial when making purchasing decisions.
UGC represents a symbol of trust, an indisputable social proof for promoting a product to potential customers. The integration of UGC on a website, whether in the form of reviews, videos, photos or live shopping sessions, is therefore a real growth gas pedal.
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